PrimeSupport: all the help you need
PrimeSupportPro goes beyond your standard warranty, with privileged access to our helpdesk for advice on your Sony Professional product. Need even more peace of mind? Upgrade any time to the extra benefits of PrimeSupportElite, PrimeSupportBespoke or PrimeSupportOn-Demand.
We’ll keep you up and running
Registering for PrimeSupportPro gives you easy access to expert help for any technical questions about your Sony Professional Product, by phone or by email.
Depending on your product, Helpdesk support is free for the first two or even three years after purchase – and extending your cover after this initial period is no problem.
That’s just the start. There’s a complete family of four PrimeSupport package options, giving you all the help you need to stay up and running.
It’s easy to upgrade from PrimeSupportPro to PrimeSupportElite at any time and extend your cover with valuable extra benefits like our priority repair service. Customise your cover in line with your business and operational needs with PrimeSupportBespoke. Or pay for as much help as you need – when you need it – with PrimeSupportOn-Demand.